Privacy Policy
Pristine Wash Solutions is committed to protecting the privacy and security of the personal information of our website visitors and customers. This policy describes how we collect, use, disclose, and protect information when you visit or use our online platform, or when you interact with us in connection with our car wash services, including exterior car wash, interior cleaning and vacuuming, waxing and polishing, complete detailing, engine bay cleaning, underbody wash, ceramic coating application, and upholstery shampooing.
Information We Collect
We may collect personal information directly from you when you use our site or services. This can include information you provide when filling out forms, making bookings, or contacting us. The types of personal information we may collect include:
Contact Information: Such as your name, address, and other similar contact details you might provide.
Service Information: Details related to the services you request or use.
Payment Information: Details necessary to process payments for services.
Communications: Records of your correspondence with us.
We may also collect information automatically when you visit our site. This information may include:
Usage Data: Information about how you use our site, such as the pages you visit, the time spent on pages, and your interaction with site elements.
Technical Data: Information about your device and internet connection, such as your IP address, browser type, operating system, and referring URLs.
How We Use Your Information
We use the information we collect for various purposes, based on legal grounds such as fulfilling a contract, our legitimate business interests, your consent, or legal obligations. These purposes include:
Providing and Managing Services: To process your bookings, perform the requested services, and manage your account.
Processing Payments: To handle transactions for services rendered.
Communicating with You: To respond to your inquiries, provide customer support, and send you service-related updates.
Improving Our Site and Services: To understand how our site is used, analyze trends, and enhance user experience and service offerings.
Marketing and Promotion: To send you promotional materials or offers that may be of interest to you, where permitted by law or with your consent.
Ensuring Security and Preventing Fraud: To protect our site, services, and users.
Complying with Legal Obligations: To meet legal and regulatory requirements.
Sharing Your Information
We may share your personal information with third parties in certain circumstances:
Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and customer service. These third parties are obligated to protect your information.
Legal Compliance and Protection: We may disclose your information when we believe it is necessary to comply with legal obligations, respond to lawful requests from public authorities, protect our rights or property, or ensure the safety of our users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures designed to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely dispose of it.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:
The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request erasure of your personal information in certain circumstances.
The right to request restriction of processing your personal information.
The right to object to the processing of your personal information.
The right to data portability, allowing you to receive your data in a structured, commonly used format.
The right to withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us using the address provided below. We may need to verify your identity before processing your request.
Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by us. This policy does not apply to the practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you can contact us at the following address:
Pristine Wash Solutions
No. 42, 1st Main Road, HSR Layout
Sector 5, Bengaluru, Karnataka, 560102
India